Anonymous (Fairfax) |
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| “The Helping You Home team at Keller Williams did an outstanding job for us. We were under a time crunch and they helped us find the home we wanted and close on it quickly. The entire team is very professional, knowledgeable and willing to go the extra mile to get you into your new home. We can’t thank them enough for all their hard work!” | ||
Richard & Lynn (Manassas) |
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| ‘As first time home buyers we were nervous about the process of buying a home and unsure how to get started, luckily we had selected an excellent realtor and coach in Matthew (Matt) Chae. First Matt came out to visit us and explained the process answering our many questions and provided us with written background materials to help educate us on terminology and the process. After a few months of viewing properties we decided to instead go with new construction, which added a whole new dynamic to things. Throughout the process we felt very comfortable in our dealings with the construction company because Matt was by our side every step of the way. The construction process took about five months. Matt stayed in constant contact with us throughout and helped us select a wonderful home inspector for both our pre-drywall and final home inspections. Our new home exceeded our expectations and we are very glad we used Matt's services he was our advocate, champion, and friend throughout the process of building our dream home. If you are in the market for a Realtor we can highly recommend Mr. Chae, his honesty, integrity, and customer focus are superb.’ |
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George (Alexandria) |
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| 'I was referred to Matt by ‘word of mouth.’ I really appreciate you all helping me with this wonderful experience, and I am very grateful for you two, and the amount of patience you all maintained with me. Thanks again!’ | ||
Dan & Diane (Fairfax) |
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| ‘We based our decision to use Matt from recommendations from friends. He was very accessible and listened very well to our suggestions and met our expectations. We just want to thank you so much for your tireless work and dedication to finding the right house for us. We are so thankful that God would provide all of this for us. There’s nothing he could do to improve his services. We would definitely use his services again and recommend him to others.’ | ||
Anonymous (Fairfax) |
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| ‘We based our decision to use Matthew from a referral. Matt was reliable & trustworthy.’ | ||
Sky & Cynthia (Springfield) |
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| ‘We based our decision to use Matthew on ‘Trust & Service’. Matt was very accessible and always addressed any issues that came about. My wife and I are very grateful for your ‘Chae-care’ service. It is second to none. There’s not a thing you could do to improve your services. We would definitely use Matt again. Thanks Matt for everything.’ | ||
Strini & Melanie (Chantilly) |
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| "Matt demonstrated patience and did not adopt a "hard sell approach in dealing with us. He was very accessible. Communicated via phone and email outside of normal business hours. Matt is very patient and trustworthy. I appreciated that he responded to my calls and emails outside of normal hours when it was needed. We would use our services again and recommend us to others." | ||
Anonymous (Centreville) |
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| "Matt and Christine did a great job during our house buying. Thank you for your generous house warming gift." | ||
Anonymous (Fairfax) |
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| “Matt Chae was referred to us by a co-worker. We had a tight timeline and he was able to help us find our home within it. Matt always called back in a timely manner and listened to our needs. He is an excellent realtor! No pressure approach...good tips given with items like roof, HVAC, water heater etc...friendly...very good referrals, i.e., home inspector, mortgage lender. We would definitely recommend Matt Chae to others and use him again!” | ||
Katherine (Manassas Park) |
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| "Matt was very accessible, responsive; always addressed our concerns; gave advice when asked; always, patient, pleasant, professional. I can't imagine anyone else being willing to work with the four of us for 2 years to sell an apparently unsellable house. Thank you for not giving up on us. I also wanted to say thank you for hanging in there with us and the house until the right buyer (finally!) came along. You have been the soul of patience dealing with the four of us, as well as those numerous would-be buyers/agents/title companies/etc/etc." | ||
Ric & Beth (Fairfax) |
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| "Matt Chae came highly recommended by Dan Davis of the VA Mortgage Center. Matt & Christine were always accessible. We looked at a lot of homes and altered what we could afford and wanted based on the market and what all was available. We greatly appreciated your patience with us through this long search. In our opinion it was worth the wait and kissing all the frogs to find the one perfect home. Thank you for everything you have done to help us. We will definitely recommend you to anyone and everyone we know who is looking to purchase a home. We also wanted to thank you for the amazing gift basket that you gave us. Ric loved the merlot that was in the basket!" | ||
Anonymous (Alexandria) |
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"Matt was referred to me by a relative. I found Matt to be very helpful in search for a new home. He is clearly experienced and was a first time homebuyer, I needed someone to guide me and provide insight on issues that I would not easily notice,but also someone that was not pushy and aggressive in urging me to purchase before I was fully ready. I was also really pleased with the lender that Matt recommended I use." |
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Stephen & Ann (Ashburn) |
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"For the sale of our home, we wanted to find a RE agent we could trust, who would work for our best interest, and very responsible with the details of the home selling process. We were referred to Matt Chae by a relative, so we felt comfortable that Matt would meet our expectations. Indeed, Matt met our expectations. Matt has integrity, works for the best interest of his clients, and is very knowledgeable in what he does as well as the RE industry. We highly recommend Matt Chae to anyone looking to buy/sale a home." |
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Larry & Pam (Ashburn) |
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"Matt was recommended to us by others. He was always available, very patient and always made great effort to understandwhat we were looking for in our new home. Matt always returned calls/emails in a timely manor. We would absolutely without hesitation recommend him to others." |
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Jung & Diane (Fairfax) |
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| “We based our decision to use Matt through a recommendation. But as we got to know Matt, we felt he was our ‘Agent’. He was very accessible and responsive. We would definitely use their services again and recommend him to others. Keep up the good services!” | ||
Bryant & Joy (Vienna) |
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| “We decided to go with Matt and his team because Matt was someone we already knew and trusted. As a first time home buyer, there are many parts of the normal home buying process that are unfamiliar and daunting. Having someone to inform you of what you may encounter as you begin the process and having someone you trust to help you out along the way is invaluable. With his experience in real estate, Matt was able to help us out and guide us through the routine parts of the process, and he was also able to let us know when parts of the deal were unusual and outlined the best options for us. Matt took the time to have an initial consultation with us to familiarize us with the buying process and to figure out what we would like in a home. Matt was clear in his explanations and was attentive to all of our questions and needs. Throughout the entire home buying process, Matt and his team were always available via phone and email. Overall we are pleased with the process and are happy in our new home. We would use Matt and his team again and we would recommend him to others.” | ||
Philip & Amber (Centreville) |
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| “We based our decision to use Matt by his reputation. He was easily accessible and listed well to us. We would use his services again and recommend him to others.” | ||
Cindy & David (South Riding) |
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| “We searched online for a reputable agent located close to where we live. We found Matthew Chae to be a very personable, knowledgeable and professional realtor. It took us awhile to find the property that we really liked. During that time, we got to know Matt and found him to be an honest, trustworthy individual. There was never pressure to buy. Matt was consistently available to provide us with solid advice in a patient, caring manner. He was very accessible by email or phone. Matt always provided us with any information we requested. It was clear to us that he was always working in our best interest. We would definitely recommend Matt to anyone who is looking to buy or sell a property.” | ||
Sam & Jackie (Herndon) |
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| “We based our decision to use Matt by his prompt and thorough responsiveness to my questions on his experience and qualifications. He was responsive to all our questions, prompt to get back to us at all times, available for all occasions and knowledgeable about every area relating to our housing purchase. Matt was more accessible than we could ever have hoped for. His ability to handle a deal was further demonstrated when the seller's agent sang his praises at closing, specifically crediting Matt as one of the reasons why we got the home. We wholeheartedly and unreservedly recommend Matt to anyone who is looking to buy (or sell) a house. We know we will come back to him for all our real estate needs. We honestly cannot think of anything to improve your services. Matt proved to be an agent who exceeded all our expectations.” | ||
Diena & Wes (McLean) |
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| “I (Diena) have known Matt through my sister for some time. Since this was our first home purchase, we wanted someone that we could trust and that we knew would be honest with us throughout the whole process. We knew Matt would be this type of realtor so we decided to go with him. As first time home buyers we naturally had a lot of questions and concerns, and Matt was very helpful in handholding us throughout the whole process. He was readily accessible and responsive in person, via e-mail, and over the phone. We would use Matt again and would definitely recommend him to friends that are buying or selling. We are very happy that we decided to use Matt as our realtor. There are so many realtors out there and given that the market is in the state that it is right now, it is hard to find one that you can trust and that you know will act in your best interests. We never worried about that with Matt. As first time home buyers, we had no idea how much back and forth would be required between the initial bid and the actual closing. Matt was with us every step of the way providing assistance wherever he could. Even after we moved into our home, Matt has been helpful in providing contractor names, etc. Our friends talk about their realtors and the fact that they seem to be looking out for themselves or that they dropped the ball throughout the homebuying process. We never felt that way and were grateful that Matt was there to guide us through the tedious and long process of home buying.” | ||
Matthew (Sterling) |
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| “Matthew Chae was recommended to me by Jake Presti at the VA Mortgage Center. As a first time home buyer using a VA Home Loan, I had many questions and concerns throughout the home buying process. Matthew was always available to me. Matthew spent time explaining everything to me during the entire process. Matthew made purchasing my first home a fun and exciting experience. I could not have asked for more. I would absolutely recommend Matthew Chae to anyone looking to buy a home and especially Veterans using a VA Loan. He was perfect.” | ||
Angela (Manassas) |
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| "I had a working relationship with my realtor (Amy Miller) and I wanted to choose a realtor that I could trust and someone who would have my best interest in mind. My realtor was very accessible to me and she was always very attentive. I would definitely use your services again and recommend you to others.” | ||
Baothong & Kim (Stone Ridge) |
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| “I did not know how excellent your service was until I selected you. However, our decision was based on how you do business. You have seriously invested your time and money into it including advertising and all the internet services. I definitely would use your services again and recommend you to others, no doubt about it.” | ||
Anonymous (Herndon) |
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“Matt was just the kind of realtor we were looking for when we decided to move back to the area. We based our decision on selecting to work with Matt because he is a friend & classmate and because of his Christian work ethic. He listen well, but mostly let us decide what homes fit our needs and gave advice when requested. He allowed us to initiate which homes we were interested in seeing and provided informed feedback to help us find the perfect home for our family. We appreciated his honesty and his professionalism throughout the whole process. We highly recommend him!” |
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Jennifer (Oakton) |
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| “I found Matt and the rest of the ‘Helping You Home’ team through mutual friends and immediately felt he was someone I could count on. It has been a good fit! There were several days of house hunting and he helped me find the perfect neighborhood, the perfect location and a perfect ‘fixer-upper’. Then came the tough part and the one thing we all agreed not to get ourselves into-the short sale. Sounds easy and innocent, right? Not so much. As difficult and frustrating as this process was due to the type of sale, Matt, Christine and Stephanie all banded together to help me in every way possible. I don’t know if I would have been able to keep going without regular phone calls and email updates from them. I could tell that we all felt a sense of accomplishment at closing and knew that their support helped me immensely during this journey to buying the first house on my own.” | ||
Michael & Amanda (Gainesville) |
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| “We based our decision on great recommendations and friendly and knowledgeable staff. Matt Chae and the Keller Williams group were extremely courteous and patient with us during our "unique" home buying process. They were very accessible, we were able to contact the office/realtor at all times. We plan on using Keller Williams and Matt Chae again the future to purchase our next home. We will definitely recommend Matt and the whole group to our friends and co-workers who are looking to buy.” | ||
Anonymous (Broadlands) |
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| “I was recommended to Matt Chae by the V.A.. Matt helped out more than I could have hoped. I was out of the country for work. While I was gone, he went above and beyond his duty to help me close on my house.” | ||
Rob and Sunny (Centreville) (repeat client) |
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| "Matt proved that he is a double-threat: equally excellent at helping buy and sell homes! We bought during the housing "boom" and sold during the housing "slowdown" (you know, the exact thing you're NOT supposed to do, if money is important to you). However, both times we listened to Matt and trusted his advice. And because of Matt, despite our poor timing, we turned what could have been a serious financial setback into a financial win. We only wish that Matt would move to Texas, so that he could negotiate our next home purchase for us! Thanks Matt." | ||
Gaurav & Sunita (Fairfax) |
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“Our decision was based on interests from the agent to make us aware of the home buying process and to keep our requirements in finding a suitable house as per our needs as we were the first time buyers; business experience; connections to bankers, service providers and others needed to be sure all aspects of buying and owning are first rate; as well as one able and ready to enlighten you about tax rates, zoning, property uses and warnings.
Matthew Chae is an agent you can trust to give you 110% of his knowledge abilities and tenaciousness. Matthew kept us in the information loop and always looked out for our best interests. He listened and knew what we were looking for in a home. Being very particular about what we wanted, and not willing to waiver, Matthew was very patient and kind with us. We would like something of this one and something of that one, but through it all he was such a trooper. Never giving up, he was always there to answer all of our questions. Matthew didn't just meet our expectations as an agent, he surpassed them.
You watched out for the buyer and had our buyer's interest at heart. You were a professional and a friend and our every concern was addressed. You took a step forward to help us decided upon the house and helped us own it. We would definitely use your services again, as we were catered with our best interests and we would definitely recommend you to others. Matt went the extra mile on everything, including doing work beyond his requirements to get this house for us. You've got a great, professional and caring person representing your company and we would be happy for the recommendations.”
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Kathy (Manassas Park) |
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| "I cannot thank you enough for the very professional caring manner in which you handled my home purchase. I like the way you quietly sent me housing and did not contact me until I contacted you. You also sent properties according to what I told you I was looking for, with no pressure. Once we started looking, you where very helpful and honest in pointing out things about the properties. I was impressed with your website and your mannerism in conducting business. It seemed you were working for and with me. You listened very well and understood my concerns. When we went into contract, you were very helpful and forthright throughout the whole process. When we were having trouble, you were calm, persistent and took charge. You were right on time in saving my deal and getting me the best possible price, loan and closing. You have also said I can call you with any concerns down the line while I am in my home. I really appreciate that. I feel you do an excellent job. You are very personnable and caring. I would use your services again and I will definitely recommend you to anyone I come across who is looking to buy. In fact, I have given your information to one of my co-workers." | ||
Eunice (Lansdowne) |
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| “I chose Keller Williams because of Matt Chae’s reputation. Even before the sale of my home was completed, I was recommending Matt Chae and giving out his business card to friends and acquaintances. I would use Keller Williams for all of my home buying or selling needs.” | ||
Anthony & Aubry (Fairfax) |
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"We based our decision on the recommendation of a trusted friend and our initial meeting with Matt (professional, yet not overly aggressive). Matt listened very well, especially with narrowing ‘the list’ down based on our priorities. We really appreciated how simple Matt made the process, how ‘aware of the details’ he was when looking in homes (as we had no idea what to assess or consider), and his flexibility with meeting us after hours."
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Suong Kyu & Cate (Broadlands) |
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“I've worked with Mr. Matt Chae before and I recently bought my new home with him. I know I can always count on him to provide the best advice based on extensive knowledge and experience. It was my third property with Matt. Each time, he was very courteous, trustworthy, and always helpful. For the purchase of this home, I wasn't able to attend all the schedules meetings because of my busy schedule. Matt came through for every meeting I couldn't attend and, bottom line, I couldn't have gotten my dream house without Matt. He even guided us through in picking out some of the options in the house with insightful advices. As far as I'm concerned, he is the best real estate agent a man can afford. Overall, we are happy with Mr. Matt Chae's services. We would absolutely use his services again and recommend him to others.”
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Jose & Mayra (Centreville) |
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"Matt Chae has been our preferred realtor for the second time now. His devotion to serve his clients goes above and beyond of what is expected. He is very attentive to detail and can be counted on to identify flaws and issues that can turn into major problems in the future. Matt is well connected with home inspectors and financial support people that can make the process of buying a house a very smooth one. You will never here the words 'no, impossible, can’t be done'. He is always striving to make sure that you get the house you want or one that can fit your budget. We will go to Matt again and again for our home buying needs. Thanks Matt." |
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Michael & Michelle (Fairfax) |
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"Our decision to ask Matt to represent us in our home buying experience was based on friendship and our knowledge of his honesty and integrity. We knew he was ultimately trustworthy. Being first time buyers it was incredible how smoothly and comfortably the process went while in the midst of a whirlwind and timelines. Matt and his team provided all sorts of nice little touches that made the experience as painless as possible. They provided a multitude of information and helped keep us on track to be sure we successfully made it through to settlement. Matt and Christine were both very accessible, responding to our needs and request, promptly. Matt was very patient and especially responsive and sensitive to all of our needs, including communication needs. He arranged for a sign language interpreter at settlement and we're both extremely appreciative of that. It allowed us both so much more opportunity to focus on the process than the struggie of communicating all that needed to be communicated. And what a fabulous treat he provided when it was all over to help us really begin enjoying our new home. We knew right from the start we had chosen the right coach for our team! Thanks so much Matt and the Helping You Home Team!" |
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Anonymous (Sterling) |
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“My lender recommended Matt Chae as a good realtor who had experience with VA loans. My first home buying experience was definitely a fast one. I think start to finish, working with Matt, was just a little over a month. In that time, he accomplished a lot in my opinion! I think because of his dedication, low-key demeanor, and endless patience, it never seemed like things were done hurriedly. He was always available to answer any of my concerns throughout this process. He even provided his own testimonials on products that he used himself that I was interested after my home purchase. He provided points of contact for various services, all of which contributed to a very smooth transition for me from a renter to a homeowner. Matt Chae always returned phone calls, always promptly replied to emails, and was always available to answer any questions that I had. Although I had already narrowed down my choices for what I was looking for, Matt refined these choices based on what my priorities were in choosing a house. One of the things I was most impressed with was that Matt answered a range of questions, and explained things that went beyond the realtor’s role. He always caveated that he was not a lender, home inspector, etc...but I always appreciated his thoughts and opinions whether they dealt with the home buying process, alarm systems, or flooring options. In some of these instances, Matt would provide points of contact that would be able to assist me further on these issues. Because of his low-key demeanor, I felt comfortable bringing any questions to him. Matt was in no way like a person just trying to make a sale. I knew that the phrase "Your Personal Real Estate Consultant" was on his card, and this was certainly true after having worked with him. I could not be happier with my experience with Matt and Keller Williams! I would highly recommend Matt and Keller Williams Realty to anyone looking to buy including those using VA loans and first-time homebuyers. In fact, I've already recommended Matt Chae to my friends. I will continue recommending him and Keller Williams to anyone who is looking to buy a house.”
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Anonymous (Alexandria) |
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| “This was my second time asking Matt to be my real estate agent. First time, I decided not to purchase a condo because I had to leave VA for a while. He was very gracious and understanding of my situation. I really appreciated that time. So, a few years later, I called him again to be my real estate agent, and we found a great condo in a month where I couldn't have considered without Matt's suggestion. Once again, he was very reliable and helpful in going through the settlement. Thanks, Matt.” | ||
Rene & Ana (Alexandria) |
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| "We were referred to Matt by my loan officer. Mr. Chae listened to every little detail and performed 100% without any errors on the home hunting process. There's nothing to improve upon....please keep listening to the customer and executing 100%. We would use you again and recommend your services in a heart beat to everyone that we know." | ||
Cynthia (Fairfax) |
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"It is with much appreciation for Matt Chae that I write this letter to you! Here's why…My husband got a job offer we couldn't refuse in |
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Stacey (Centreville) |
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"I based my decision to work with Matthew based on his experience, pitch and abundance of advertising materials. I am a big fan of email and getting reviews and correspondence back and forth electronically was great!"
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Glenn (Alexandria) |
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| "Thank you for making my first homebuying experience a pleasant one. Your meticulous attention to details in all phases was reassuring. Keep up the good work!...exceeded all expectations" | ||
Harry & Hae-Jin (Fairfax) |
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"Always accessible and helpful in guiding us through the selling process and the market conditions." |
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Chung (Centreville) |
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| "I had a previous experience with Matthew Chae buying my condominium and this time while selling my townhouse and was very happy with his services. Although the market was tough for the sellers, Matthew Chae and his staff did everything they could to help us with the process. They were always available and ready to help out anytime I needed. I was pleasantly surprised to sell the townhouse at a fair price and would like to give a lot of credit to Matthew Chae and his staff." | ||
Albert & Donna (Alexandria) |
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| "You were very accessible, listened very well and provided excellent service." | ||
Anonymous (Fairfax) |
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"I am writing to relate my extremely positive experience working with Amy Miller, who recently helped me find and purchase a townhouse. Amy was there with me at every step, from the initial search to after the closing. She was thorough, warm, dedicated, and thoughtful. When problems arose, she was quick to offer solutions, and she negotiated skillfully with the sellers. In short, she was excellent. To my good fortune, I have worked with Amy and know her personally. She brings the same qualities and abilities to her career as a realtor that are evident in other aspects of her life. Amy is one of the better people I have had the pleasure to know, and the most genuine and approachable realtors with whom I have ever worked. I have recommended her to friends and will continue to at every opportunity! Thank you and the entire team for your help. I am extremely happy with my purchase." |
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Daniel & Rachel (Leesburg) |
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"Matt was helpful and willing to commit all of his time to help us search. He was always easy to contact and was very helpful. He listened to our needs and was very receptive. He made himself available and took into consideration all of our concerns and needs. Being a first time buyer, he explained everything to us and took the time to let us know what was going on." |
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Anonymous (Reston) |
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| “Matt Chae was personally recommended to me through 4 people I know, from people that I trust and his prior clients. His work is something that is known in many circles. He always returned my calls or emails within a couple hours. He even answered questions that I had about real estate in general. Not only is he calming and always available, he has a sense of integrity in his work. His reason behind his mission at real estate is similar to my own. Having had a really bad experience with a prior agent, he also went through something similar. I think that knowing what is not do to do as an agent is just as important as knowing what to do as an agent. Also having a consultant background myself, I understand how he approaches this as a way to help the clients during the process itself. This is not just a sale or purchase of a house, but a process that can be made to be smooth and efficient. Also his character and faith is something that I really admire that he brings to work everyday. I will definitely use your services again and would (and already have) recommend Matt Chae to others.” | ||
Anonymous (Fairfax) |
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| “We met Amy Miller & the Helping You Home Team members at an open house. We told them what type of property we were interested in and the locations, and they persisted until we found it. We were satisfied with all interactions and services. We wholeheartedly recommend their services. They are friendly, knowledgeable, and professional- a pleasure to work with. We found the house we were looking for thanks to their efforts.” | ||
Sam & Alice (Herndon) |
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"I made my decision to work with Matt based on my personal relationship with him. He is highly respected and regarded as a realtor, but also trustworthy and dependable person. Matt was always very accessible. I don't ever remember "waiting" to hear back from him because he was always so prompt in returning phone calls and e-mails. He always followed through with his promises. Going into the housing market and purchasing experience for the first time ever, needless to say, I was extremely nervous and cautious because I simply didn't know what to expect. However, after working with Matt on the purchase of my first home, I can honestly say that the entire process (from beginning to end) was enjoyable, secure, and very educational. Matt was more than available, he was an advocate for me and my family. I always knew that Matt would act and advise in our best interest. Period. My hope is that everyone could have a home buying experience like we had and I feel so fortunate to get my "feet wet" with Matt's leadership, experience and care. He and his team are most definitely on the top of my list and on the tip of my tongue whenever the topic of home buying/selling or real estate comes up. I would absolutely, without hesitation, recommend Matt to others. Again, thank you Matt (and to his entire support team) for helping us home... for the first time ever!"
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Roxana (Centreville/Repeat Client) |
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"Thank you for being such good listeners and for your hard work. You make buying and selling homes a fun and exciting experience. I would not hesitate to buy or sell another home with you as my consultants again. You were always accessible & excellent listeners!" |
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Jason & Christine (Vienna/Repeat Client) |
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| "I chose to work with Matt again because he has done a good job when we first purchased the home. He was very accessible throughout and returned our phone calls as soon as possible. I would definitely work with him again and recommend to others." | ||
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Anonymous (Alexandria) |
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| "Matt was always available and always willing to listen to my suggestions and take into account my needs. My overall comment.... EXCELLENT! and I would definitely recommend his services to anyone." | ||
Anonymous (Sterling) |
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| "[We appreciate] the thought and care with which you approach your work. You were very accessible and accomodated our changing needs & criteria. Thank you for your conscientious attentiveness to our needs during the whole housing process. We really did appreciate the personal CHAE care. I definitely recommend Helping You Home!" | ||
Anonymous (Vienna) |
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"We had heard good things about Matthew's service and read the testimonials in the newsletter. He is a high quality agent who was ready to answer our questions, quick to find great listings for me, and very friendly. Matthew made me very comfortable throughout the whole process from accomodating our traveling schedule to and from North Carolina, finding a home, contracting for the home, and finally settling. I would highly recommend his services to anyone." |
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Anonymous (Leesburg) |
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"Hi Matthew! On behalf of my father & mother-in-law, brother-in-law, wife, and myself, I just want to again personally thank you for the wonderful help and service you've provided. We have been thoroughly impressed and blessed by all of your excellent service and care. We count it a blessing from the LORD to have you as our agent. Thanks so much again, Matthew! We know who our agent is! I hope that we'll get a chance to see you again real soon. |
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Jason & Maria (Chantilly) |
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| "You were always accessible to us. Beyond that, you went above and beyond what any realtor would do. We had trouble with our movers and you facilitated the move process after we left the state. We cannot thank you enough and we would use your services again and recommend to others." | ||
Susan (Centreville) |
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| "Matt was initially referred to me by my brother and his wife, Alex and Jenny, who have been friends with him for a long time. And the recommendation was well-deserved. In working with Matt, he has more than exceeded my expectations as a Realtor. He took time to fully understand my needs and concerns, and he was very patient guiding me through the entire purchasing process. Through his activity list website, I was able to understand where we were in the process and properly plan things ahead. Matt was always accessible through e-mails and phone calls, and his Helping You Home Team responded very quickly to my requests. I was most impressed with his outstanding professionalism and his dedication to get the job done. I really enjoyed working with Matt and Christine. I would highly recommend Matt and his "Helping You Home Team" to anyone. Thank you again, Matt!!" | ||
Hwa & Joy (Alexandria/Repeat Client) |
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| "Matt understood our needs and I am satisfied with his service. I was really happy with email alert system Matt was using. It kept me informed of ongoing activities. Also, I loved rotating pictures of the house; my house looked so much better in the pictures than I had imagined. I am sure it attracted many buyers. Overall, my husband and I are very happy with Matt's knowledge of the process and organized manner. He walked us through the entire process step-by-step, and if we panicked for one reason or another, he always had answers and solutions to calm us down. In the end, we had a successful transaction, and Matt deserves all the credit! I would absolutely recommend him to others!" | ||
Richard & Julie (Centreville) |
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| "Julie and I want to tell you how much we appreciate all of your help in getting us into our first home. We still can't believe we did it! Thanks for always going out of your way to assist us and make us feel comfortable throughout the home-buying process. You, Sara, and Zach are always welcome in our home!" | ||
Joon Hyuk & Angela (Alexandria) |
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| "Matthew Chae was a tremendous help in finding us a new home. He made the experience as easy as possible and was always willing to help us any time we had questions. He was very accessible and listened well. We were very satisfied overall and would absolutely recommend him to anyone finding a new home." | ||
Anonymous (Centreville) |
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| "We wanted an agent that would truly act as a buyer's agent. Matt is very sincere and honest, and looked after our interests. The team was very accessible. I was always able to reach Matt or Christine via phone or email. They were very efficient, got the job done, and made us feel comfortable throughout the process. Matt went out of his way to educate us through the process so that we didn't feel too overwhelmed by the home-buying experience. The whole home-buying process started and finished so quickly. The team was organized and very efficient. I would definitely recommend Matt & team to others. We want to thank Matt and Christine for going above and beyond the typical realty services." | ||
Andrew & Melissa (Manassas Park) |
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| "My fiance and I were looking to buy our first home. We had an idea of where we wanted it to be, and what types of things we didn't want in our first house. Matt met with us, spent time getting to know us and our taste, things we liked, didn't like, and then he worked really hard to try to help us find the perfect house for us. Matt was extremely accessible and took the time to listen to us! We looked at lots of houses over the course of the few weeks that we were searching, and with each house, Matt got a better feel for what we were interested in. He found us the house that we ended up getting, called us and told us about it, went out of his way to show it to us that day, and worked late with us to do a contract. We are so lucky to have had a realtor as dedicated as Matt because otherwise, we probably would not have ended up in our dream house! Thank you so much for all of your help and dedication. Thank you for seeing us through all of the contracts and in the end helping us find the perfect house for us! We look forward to recommending and working with Matt in the future." | ||
Peter (Alexandria) |
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| "Matt was referred to me by a co-worker. I enjoyed working with Matthew Chae and Keller Williams immensely. He knows the market and the area very well, and helped me a lot not only during the search phase, but also during the financing and settlement phases as well. As I was a first time home buyer, Matt took the time to really familiarize me with the entire purchasing process. He was patient and flexible as I adjusted the specifications of what I was looking for and where, helped me locate great properties in places I didn't know to look, and very honest in helping me evaluate the homes that I saw. The staff at Keller Williams is helpful, courteous, and prompt in their replies. I would highly recommend Keller Williams and Matthew Chae to my friends and family, and to anyone interested in buying a home in the DC area." | ||
Yoo Family (Vienna) |
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| "Our family wanted to thank you for all of your help with the home over the last couple months. You really gave us confidence & guidance through the overwhelming process. We're so relieved now that we've closed! We look forward to working with you more in the future!" | ||
Victor (Fairfax / Repeat Client) |
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| "Matt does not disappoint. He takes the time to understand your objectives and quickly provides relevant information. He is willing to answer any questions and follows through to ensure your satisfaction." | ||
John & Sydney (Alexandria / Repeat Client) |
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| "As a prior client, I was already very familiar with Matt Chae's precise attention to detail and comprehensive service. Equally impressive to me was that while staying on top of things so meticulously, he maintained an easygoing personality. My more recent experience as a seller with Matt did not disappoint. On somewhat short notice, Matt made himself completely available to me and provided me with an A++ home assessment. I felt he very clearly understood my commitment and motivation to put in the necessary work to get our place to reach its maximal potential for show. He responded with a room by room, detailed and specific outline of the tasks needed to be completed, items to be removed for a decluttered appearance, which things to replace, which features to highlight/downplay, and so on. Matt could not have delivered a better plan of action for me and the result carried over into each phase of the selling process. Marketing and advertising was outstanding and as a result, our open house brought in very good traffic and even in a hot selling market, the number and quality of contracts offered to us made the final decision not only easy but fun. One outstanding quality I came to appreciate even more this time around is Matt's way of making me feel like any problems or concerns that would arise were also his own. He delivers the high level of service that he promises from Day 1, and I never felt that his pace or energy slackened or that he became too busy for me. I will continue without hesitation to refer friends and family to Matt Chae." | ||
Ali & Saima (Reston / Repeat Client) |
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| "You've done it again! Thanks a lot for all the help you extended to us in getting our house rented while we were out of the country. This has been yet another excellent experience working with you and speaks volumes of your quality services. We are more than satisfied with your advice and support offered to us and will surely be working with you whenever we have another real estate related need." | ||
Sang (Reston) |
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| "Matt was always available to help us and got things done quickly." | ||
Harry & Haejin (Fairfax / Repeat Client) |
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| "Working with Matt is always a great pleasure. Matt makes you feel comfortable and makes you look forward to the whole experience of buying a new home. Matt is also very accommodating. Matt really worked with our schedule whether it was house shopping or signing contracts for bids and never complained about inconvenience. Even when Matt was on a business trip for a few day, we didn't feel like he was unavailable because he gave us daily updates on new listings and called us with updates on our biddings throughout his trip. Matt also genuinely cares about the whole process. Matt works with the support services to make sure that you get exactly what you want/what you were promised. We love Matt for his commitment to his client, his integrity, trustworthiness and most of all, his sense of humor. Thanks Matt!" | ||
Keith & Jackie (Fairfax) |
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| "Having purchased and sold a number of properties, we are familiar with the process and the service that goes with it. Matt exceeded our expectations for service at every step of the way in selling our home, buying a new home and handling the logistics of the process. He is thorough, responsive, organized and bright. We would recommend him without hesitation to anyone looking for excellent service and counsel in buying or selling a home." | ||
John & Jodi (Manassas Park) |
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| "We have been 'renters' for the last 8 years. We have had opportunities to buy long ago, but never felt secure, confident or assured. We also never found a realtor we felt we could fully trust. We didn't feel well represented or that our needs or concerns were being met UNTIL WE MET MATTHEW CHAE! We cannot put into words how remarkable & outstanding an individual Matthew is. Through our conversations, we knew right away that we needed his representation, which in turn, linked us with Keller Williams. My husband and I felt, the entire time, that we were his sole concern and never made us feel 'alone' once through the entire experience. He has gone beyond the call of duty, beyond any limits. He is a man that is hard-working, dedicated, humble, wise, helpful, knowledgeable, considerate...the list goes on and on. His assistant, Christine, has been great to us. Very prompt, very informative, very pleasant, & outstanding professionalism. Matthew will always be in our hearts for making us have the confidence, security, assurance, etc. to 'helping us home.' He has the sky for his limit. I hope that somehow we can repay him through sharing our testimony with others. No one could regret the decision of having his representation. After we had settlement, he congradulated us, then gave us a very special gift basket that touched our hearts. Even my husband had tears in his eyes. This man, Matthew Chae, he will always be remembered & will always hold a special place in our hearts. God bless you, Matt!" | ||
Anonymous (Oak Hill) |
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| "Matthew was simply tremendous. He is exceedingly reliable, trustworthy and responsible. Even when he is very busy, Matthew is prompt and responsive in addressing any questions. Matthew's approach is also very intelligent. He's simply a smart guy; this is reflected, among other things, in the good judgment he exhibits. Lastly, his high level of service and care is evident not just in the home-search process, but also in his follow through efforts during the period up to and even after closing. We were extremely pleased with Matthew and the Helping You Home Team." | ||
Wellington & Cathy (Fairfax) |
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| "Matt was very accessible, beyond the call of duty. He was very active listening to our needs and preferences. Hire more professionals like Matt Chae!" | ||
John (Lorton) |
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| "Matt and his team were the right people for the job if you seek a professional experience. Matt's professional manner during the listing interview instilled a confidence in me that he was totally capable of handling and addressing any issues and ensuring that the sale went through. Matt's availability and responsiveness are second to none. He took charge when necessary, as the professional he is, and made things happen for the better. His interpersonal skills are also top-rate--not only does he have the answers, but he also creates a feeling that he truly understands you. Once Matt came on board, I did not have to worry a bit about any of the details. Matt found people to make repairs; cogently negotiated with a 'prickly' homeowner's association as well as with the buyers; was attentive to all details, friendly, and eager; he anticipated issues and resolved them; he really looked out for my best interest and I knew I was in very capable hands. I would most definitely recommend Matt to others! Matt and his team are the total package! Substantive knowledge, resourceful, energetic, responsive--a team that gets the job done. High marks!" | ||
Anonymous (Centreville) |
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| "We had previous experience with Matt Chae when buying our home. Everything was smooth and quick! We always mention your name to our friends." | ||
Jeff & Lauren (Arlington) |
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| "Matthew was with us every step of the way. He provided us with all the property information that we wanted or needed. He was always willing to work with us regardless of how many properties we wanted to see or how long we wanted to look, even though it took months to make a decision. We felt that our hands were being held through this unfamiliar territory without the pressure to buy. He was accessable most of the time, weekends and even late in the evening. He kept us up-to-date on the latest information toward the settlement process in a prompt manner, making the entire process smooth and pleasant. We look forward to many real estate investments over many years with Matt!" | ||
Anonymous (Centreville) |
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| "Matthew Chae was referred to us by a friend. He was completely accessible, day and night and worked totally around our schedule, and at our convenience. Matt, almost literally, held our hand through every stage of the home-buying process. He was honest almost to a fault, which was a wonderful surprise. He eschewed personal gain in order to help us find the best possible home. Matt defined the phrase 'going above and beyond'. We are 100% satisfied and excited about our new home, and we owe it completely to Matt." | ||
Roxana (Centreville / Repeat Client) |
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| "It is a pleasure to work with this team of honest and competent professionals. This is the 2nd home I bought with Matt and Christine in less than 2 years. The most impressive characteristic of this team is their ability to communicate with the client so quickly. Every phone call I made was returned almost immediately, and they always had the answer to all of my questions. Matthew's patience is that of an angel, and his advice was always to my benefit. I greatly appreciated them for their compassion, caring attitude, and outstanding job. They do an excellent job always! I have and I will continue to recommend this outstanding team of professionals! Now I have the beautiful home I wanted. Thank you guys. I'll be back!" | ||
Anonymous (Centreville) |
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| "We based our decision on Matthew's character and integrity. He also had a great reputation. Matthew was very accessible and not only listened to us but also answered our questions and concerns with care and understanding. He was completely dedicated to us as we searched for a home. Our search took a while and in addition, we had a newborn with us as well. Throughout it all, Matthew was very patient, accommodating and genuinely interested and invested in finding the best home for us. I guess you could say he practically became a 'member of our family'. We would definitely use Matthew's services again and recommend him to others!" | ||
Sau Thong & Wi (Vienna) |
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| "Matt played a crucial role in helping us beat out another potential buyer in securing the contract, by being responsive and detailed in his work. He is very professional, knows the ins and outs of the home buying process. He has a collaborative, non-pressure style of working with others (sellers, inspectors, etc.), which is important in securing trust and cooperation." | ||
Lynn & Jennifer (Vienna) |
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| "We faced the house-buying experience with no small amount of trepidation. As a couple that had been perfectly content with apartment-living for the better part of our young adult lives, we feared the unknown. Our limited knowledge was based on what we had heard from our buzzword-ridden friends and co-workers: 'buy while the interest rates are low; the D.C. market is hot; property is the best investment, etc'. All we knew was that we wanted a place to settle down and call home. Thankfully, Matt walked us through the process from the beginning to the very end, answering every 'stupid question' patiently and picking up on exactly what we needed based on each consecutive home we viewed. We ended up buying a refurbished property, a unique experience that involved contractors and deadlines, and Matt was there for every walk-through and inspection over a 6-month period, and made note of the smallest details that needed to be addressed before we signed any dotted lines. We're so thrilled in our new home, and attribute this success to Matt wholeheartedly! Thanks again!" | ||
Tina (Vienna) |
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| "Matt came highly recommended by many of my friends who had previously purchased a home through him. Matt was always and still remains available to answer any and all questions I had, no matter how insignificant it seemed. He responded very quickly to all my inquiries! Matt is the best!! He truly lives up to his reputation and his motto of 'helping you home'. As a first-time homebuyer purchasing a home from across the country, the process should have been a nightmare, but with Matt as my agent, I surprisingly had very few, if any, anxious moments! I'm thoroughly impressed with Matt's service before, during and even after I purchased my first home. He made everything run like clockwork! I've already referred other friends. Thanks Matt!" | ||
Anonymous (Alexandria) |
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| "We knew Matt personally and thought he would do a good job for us. Matt exceeded our expectations with his help in the purchase of our new home. He located a new development that was perfect for all of our needs. He attended all of the meetings with the builder and explained the process throughout the entire period our house was being built through closing. He always had several recommendations for service providers such as a home inspector, and various handy people with regard to repairs needed in conjunction with the sale of our old home. In addition, the Helping You Home Team was very accessible and always returned our calls and emails immediately. Matt made the whole process easy to understand and quite enjoyable." | ||
Anonymous (McLean / Repeat Client) |
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| "Matthew did such a great job in helping me purchase my first home that he was a clear choice when I was ready to sell...Matthew is an excellent listener...The transaction coordinator was great and the transaction went smoothly." | ||
Paul & Sunny (Falls Church) |
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| "Matt was recommended to us by good friends in New York. The recommendation of Matt was well-deserved. We would use him again and have already started recommending him to our friends and colleagues. We were very pleased to have had Matt as our agent. Matt took all of our requests and concerns to heart. He was highly attentive to our needs and goals. Matt devoted himself to our representation. This was in spite of the fact that his newborn was in the midst of a medical crisis. Matt preformed crucial and timely research and negotiation that saved us as much as $10,000 or more. He never pushed us and we felt that he had our interests at heart. We couldn't have asked for more." | ||
Tatiana & Roberto (Centreville) |
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| "Matt was recommended to us by a close friend. In our first conversation, he sounded very professional and honest. He sincerely assured us in providing the best care possible. He has an easy-going and never pushy personality. He was always accessible and very attentive to our needs, questions, and concerns. He showed thorough knowledge of the process, anticipated every possible situation a few steps ahead, and was always active and ready to help. Regardless of some unexpected difficulties we encountered along the way, Matt made the buying process a pleasant experience. We always felt secure being represented by such a great professional. We would absolutely recommend his outstanding service to others. Thank you Matt!!!" | ||
Jose & Mayra (Centreville) |
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| "Matt was very attentive to all our needs to include contacting handymen to repair last minute items in the house. Matt is a combatant of the real estate arena. During the sale process of our house, an emergency came up in Matt's life that would have brought any weak soul to shambles. Matt created a balance between both situations and was able to complete the sale of my house in a smooth and efficient manner. Matt can perform in any stressful situation." | ||
Victor (Centreville) |
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| "Matt is a pleasure to deal with. He combines professionalism, candor, and patient availability to facilitate a comfortable, informed, and expeditious transaction." | ||
The P Family (Clifton) |
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| "Matt assisted us enormously with our complex real estate transaction. He slowly and carefully walked us through the whole process explaining to us each step. He wisely informed us of all the contingencies and choices we could face and ultimately helped us to make informed decisions. Matt was thorough, knowledgeable, and consistently accessible. The results speak for themselves. He allowed us to sell our property in less than one day and for thousands more than we expected. He did not stop there. Matt found two other properties that met our needs without any difficulty. We trusted Matt, and we were never disappointed at all! Thanks Matt!!!" | ||
Anonymous (Vienna) |
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| "He was very accessible and listened carefully to our needs and wants. He never forced us to make any quick decisions and respected our wishes with integrity. We think that Matthew is an honest and hard-working agent who listens well to people's needs and offers good advice and guidance to house buying, especially for first-time homebuyers. Matt's services were outstanding. He was available at all times, listening to our needs. He did not pressure us at any time. It was clear that Matt is an honest and hard-working agent. Matt's services are ideal for first time buyers or homebuyers who are new to the area. He walked us through every step of our purchase. Matt provided strategies on how to bid. He was instrumental in negotiating the contract in which we obtained very favorable terms, all the while keeping a very good working relationship with the seller's agent. Even for us, who had prior experience purchasing homes, his help was very valuable. His market research was very useful to gauge updated pricing in the area. In addition, his referral for home inspection, home repair contractors, and mortgage contacts were extremely helpful. We would definitely use his services again and provide referrals with the highest recommendation." | ||
Il Kyong & Susan (Arlington) |
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| "Matthew's service was excellent. He promptly answered all of our questions. He had a very sincere and trustworthy personality." | ||
Dihan & Julie (Herndon) |
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| "Matthew came very highly recommended by several people. He responded very quickly to all my call and messages. He listened very well and considered all our needs. Often he would think on our behalf of needs we never even considered!! Thank you for treating me as a valued customer. The home-buying process went much smoother than I thought because you were there to walk us through every aspect. Thank you so much Matt! I would definitely, without hesitation recommend Matt's services to others! I think Matt is one of the most honest and courteous reps out there." | ||
William (Centreville) |
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| "I wanted to write a quick letter to say thanks for all your help purchasing my house. It was my first time buying a house and you definitely go the extra step for first time homeowners. Everyone warned me not to trust realtors, since they only care about money. You were the complete opposite of the 'evil' realtor I was told about. I knew this after I wanted to put a bid on a house during our first house-hunting trip and you didn't push me into making an offer and actually pointed out that I shouldn't feel like I need to rush things since it was only the first day out. Even though that offer didn't end up being the one, the rest of the house hunting followed suit. You made yourself available every weekend for a month straight and quickly learned what I was looking for so we could look at houses the first day they came on the market. I ended up with the exact type of house I was looking for, with a good price and great location. The first few months in the house have gone great. Your hard work was greatly appreciated. I will continue to recommend you to those I talk with and will give you a call the next time I need to buy a house." | ||
Anonymous (Fairfax) |
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| "My decision to choose Matt was based on his knowledge and his lack of forcefulness to push me to do something I wouldn't want to do regarding the purchase...This was a prefect, smooth transaction and exceeded my expectations." | ||
Ed (Fair Lakes) |
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| "A BIG THANKS to Matt. He is what everyone says he is. He didn't come across as someone with a "salesman" attitude, but someone that wanted to help. He is a great listener, friendly, patient and honest man, who is also very accessible. From educating me about the home-shopping process to the loan process to closing, he was on top of everthing. I inundated him with so many questions throughout the process and he was very patient to answer them. He made the home-buying process smooth sailing. He has a load of helpful information and contacts that helps in the home-buying process. He takes care of his customer with "Chae-Care" and more." | ||
Peter & Sunny (Chantilly) |
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| "We deeply appreciate Matt's assistance in our home buying process. His attention to detail made things easier for us (with less worrying on our part), and he always made himself available to any questions or concerns that arose...Matt made himself very accessible to us. He spent as much time as necessary to make us feel at ease with every step of the process. With every situation, from start to finish, he made sure that he understood our position and looked out for our best interest...Throughout the entire process, Matt operated with the utmost honesty and integrity. He earned our trust, and we had no doubt that Matt was representing our best interest with excellence and was really 'taking care of us.' We love our new home, and hold in very high regard the fact that Matt played an integral role in making this happen. 'Thanks Matt'!Recommendations/referrals, in a way, put my word on the line. I trust Matt to keep my word safe. I will definitely refer Matt to everyone I know, because I'm confident that Matt will take care of the people I send to him the same way he took care of us." | ||
Jason & Christine (Oakton) |
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| "Christine and I really appreciated your help finding our home. We found you to be very accessible...we'll surely refer you if we know anyone in need of real estate service. Thank you!" | ||
Ali & Saima (Reston) |
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| "Matt was recommended to me by a good friend. But I chose Matt as my real estate agent because of his courteous behavior, mannerism and knowledge of the real estate business. He was very accessible, receptive and responsive to our needs. I would definitely recommend him to a potential buyer/seller and I already have." | ||
Hwa & Joy (Alexandria) |
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| "Matt was pleasant, eager and honest when my husband and I first met him. Matt was very accessible and responsive...I never felt out of touch or neglected with him....he was very accomodating and patient throughout the process. He really worked hard for us and I appreciate his professionalism and personal care...He totally earned my trust. I will not hesitate to recommend him to anyone...Thank you, Matt." | ||
Wilbur (Alexandria) |
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| "Matt was always available to answer my questions. He was very prompt in returning my phone calls and very attentive to my concerns and questions. Matt was very flexible and was willing to work around my schedule. Explained things well and made me feel comfortable about my first home purchase. Wasn't pushy like other realtors. Gave information when asked and gave space when space was needed. Very intuitive to my concerns and very professional. Trust is difficult to come by and he had mine." | ||
John & Sydney (Alexandria) |
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| "He is an outstanding listener...I had a very high expectation of Matt's service given the many good things I had heard and he more than exceeded it." | ||
Dan & Amy (Centreville) |
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| "Excellent...Very accessible and kept our search exactly on our specified, targeted price, range and area...use of email to pre-screen properties was a plus. He made us feel like we were his most important priority at all times." | ||
Anonymous (Centreville) |
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| "In the beginning positive 'word of mouth' got me to his office. Upon meeting him, he quickly made me feel comfortable and unpressured. Walked me through the steps and advised me of my options every step of the way. Although the contract is closed, Matt's follow-up service are far from closed. He's kept in touch and helped me along. With everything from moving in to home repairs. To me, that is 'full service' and that can't be readily bought. Matt did GREAT! Thank you." | ||
Anonymous (Tysons Corner) |
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| "Matthew Chae made my first homebuying experience almost effortless. Not only did he provide me with excellent service, but he matched it with his ethical and honest advice. I never felt pressured to purchase and Matthew was patient in guiding me through homes until I felt I had found the "perfect" home for me. Matthew went beyond his duties, and really stepped up to the plate, by helping facilitate my inspection and closing while I was out of town on business. I would wholeheartedly recommend matthew chae to my friends and colleagues!" | ||
Kaitlin (Centreville) |
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"He was always accessible! He was very good at responding to my likes and dislikes when it came to choosing a home...Thanks for always going the extra mile...You made the home buying process much easier than I had thought. I love my new home and know that I couldn't have done it without you!  "
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Jeff (Fair Lakes) |
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| "Thanks for all your help that you provided me. You made my first house-buying experience an enjoyable one. With all your hard work, I ended up buying a house that I can say that I will enjoy for years to come. Thank you very much." | ||
Chris (Alexandria) |
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| "I was a first-time buyer so Matt walked me through each step. He was very patient and wanted to make sure I knew what I was doing. Super-friendly too...Very accessible and listened perfectly." | ||
Mark & Wendy (Bristow) |
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| "We can't thank Matthew enough for helping us find the perfect house for us, and so quickly...He was very well-informed...a great listener...We will highly recommend Matthew to anyone and everyone we know." | ||
Lily & Rose (Fair Lakes) |
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| "Matt was faithful and dedicated till the end. We appreciate that. Thank you again, Matt" | ||
Mike & Sharon (Warrenton) |
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| "The service was great!...Thanks for being so patient and working with us through the rough times! It was really appreciated" | ||
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Matthew Chae and the Helping You Home Team
Let Us Help YOU Home . . . Experience CHAE-care
I'd definitely recommend Matthew to anyone, and God Bless!" 
